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    Financing that works for you


    Common Questions

    Who is Klarna?

    Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

    How does Financing work?

    Spread the cost of your purchase into equal monthly payments for 12, 24, 36 or 48 months. Financing is a promotional plan on the Klarna Account.

    How do I use Financing?

    When you shop online, Klarna’s system reviews each order to determine which payment options are available to you. If Financing is offered, simply select this option. The first time you shop with Financing you will be asked to apply for a Klarna Account. If you’re approved, Klarna will create an account for you and your order will be placed. Every time you shop with Financing after that, you only need to agree to the purchase and won’t need to sign up again. The order amount will be added to your Klarna Account as additional promotional plans. You can always monitor the payments due in the Klarna app.

    I have been asked to go to the Klarna site during checkout. Is this correct?

    If you have chosen to pay with Financing by Klarna, Klarna will send you an email with further details on how to pay.

    Can I pay less than the amount owed each month?

    You can at any time choose to pay your minimum payment instead of your interest-saver payment. Your monthly minimum payment is the amount to be paid to avoid incurring late fees on your Klarna Account. Should you choose to pay your minimum payment instead of your interest-saver payment, this will mean you will lose your promotional plan offer and the remaining balance will start to incur interest at 18.9% APR (variable).

    Do I need to be 18?

    Financing is only available to people aged 18 or over and is an online exclusive payment method.

    Is my payment information safe?

    Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.

    What happens if I have paid through Klarna but cancel or return my order?

    As soon as WAU Bikes have accepted your cancellation/return, then Klarna will make any necessary adjustments to your balance and provide further help if needed.

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    WAU Motors Ltd is authorised and regulated by the Financial Conduct Authority (FCA FRN 922591) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers, including Klarna Bank AB (publ). Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

    Late or missing repayments may have serious consequences for you and cause you serious money problems.

    Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.