Referral Programme Terms and Conditions

Last Updated : December 12, 2019

The WAU Referral Program (“The Program”) allows Members to earn Referral Credit toward future purchasing by referring friends to become new users on WAU Bikes.

To participate, Members must agree to these terms, which become part of the WAU Terms of Service.


Members can earn Referral Credit of 100 GBP if: (i) a referred friend clicks on their referral link to create a valid WAU account that complies with our Terms of Service; and (ii) the referred friend completes a Qualifying Purchase (as defined below).  



Qualifying Purchase is defined as when your referred friend purchases a new WAU Bike. Referred vehicle orders must not be cancelled within 7 days to qualify for reward. WAU X, 10.5ah orders are not eligible. The Qualifying Purchase must be paid for via the WAU platform (, the referred friend must purchase a new WAU Bike before the referring Member can receive Referral Credit. A purchase will not be considered a Qualifying Purchase, and therefore no Referral Credit will be earned, if the purchase is cancelled at any time.



Referral Credit may only be redeemed via the WAU Platform. Once earned, Referral Credit will appear as Referral Credit on the referring member’s account. Please note that Referral Credit will take up to 7 working days from the date of issued to become redeemable. Referral Credit must be used within 180 days from the date they are issued, after which they will expire. Referral Credit are coupons issued for promotional purposes; they have no cash value and may not be transferred or exchanged for cash. Referral Credit may not be applied towards a purchase of Batteries.

Referral Credits may not be earned by creating multiple WAU Accounts. Referral Credits accrued in separate WAU accounts may not be combined into one WAU Bikes account.

If for any reason you believe that there is a discrepancy regarding your balance of Referral Credits, please contact us. WAU may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at WAU’s sole discretion.

You are responsible for any Tax consequences, if any, that may result from your redemption or use of Referral Credit. Where applicable, WAU may be required to account for VAT on any services for which the Referral Credits are redeemed.



Referrals should only be used for personal and non-commercial purposes. Referral links should not be published or distributed on commercial websites (such as coupon websites, Reddit, or HotdealsUK) or on blogs. Members are prohibited from “spamming” anyone with referral invitations. This includes mass emailing, texting or messaging people you do not know or using automated systems or bots through any channel to distribute your referral link. Members are prohibited from paying to advertise their referral links.



Referred friends who have signed up using a valid referral link will also receive credit in the form of a coupon or coupons in the amount(s) of 100 GBP that can be used on a Qualifying Purchase and/or can be used in WAU Shop for accessories (excluding batteries). Coupon codes that are not automatically applied must be entered during checkout. Coupon codes may not be transferred to another person, exchanged for cash, or combined with other WAU referral programs or incentives. Each coupon code may only be used on in conjunction with the purchase of WAU products.  

Coupon codes expire 180 days from when you sign up for an WAU account. Offer available while seats last. WAU reserves the right to any remedy, including cancellation of your account or orders, if fraud, tampering, violations of these terms or WAU’s Terms of Service or Payments Terms of Service, or technical errors are suspected. Void where prohibited. If your order later qualifies for a refund, the maximum refund you may receive is the amount you actually paid.



A referred friend may only use one referral link. If a referred friend receives referral links from multiple Members, only the Member associated with the referral link actually used by the referred friend will receive Referral Credit.

The Programme may not be combined with other WAU referral programs or incentives.



If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.



WAU may suspend or terminate the Programme or a user’s ability to participate in it at any time for any reason.

We reserve the right to suspend accounts or remove Referral Credits if we notice any activity that we believe is abusive, fraudulent, or in violation of the WAU Terms of Service or Payments Terms of Service. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Referral Credits can change at any time.



We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the website, applications, or services, which are effective upon posting. Continued participation in the Programme after any modification shall constitute consent to such modification.